Visiting a Patient
Announcements
Patient room and department locations are available at the Information Desks
located in the lobbies of our facilities. Your family and friends may call
302-733-1176 at Christiana Hospital or
302-428-2229 at Wilmington Hospital.
Click for a map of the Christiana Hospital campus or area.
Click for a map of the Wilmington Hospital campus or area.
Stop FLU From Spreading!
Please DO NOT VISIT if
you feel sick. |
|
Wash your hands:
- With soap and water or an alcohol-based hand rub.
- Before entering patient rooms.
- After exiting patient rooms.
- After using the bathroom.
- After you cough or sneeze.
- Before you eat.
- Before you touch your eyes, mouth or
nose.
|
If you must visit:
Wear a mask and use tissues to
cover your cough.
Both are available at the information desk. |
If you have any questions:
Ask for help at the
information desk before visiting. If you have any doubt about
whether or not you are likely to spread contagious germs, please ask for
help before visiting a patient. |
New Visiting Guidelines in Place
Hours
General visiting hours
- 10 a.m. - 2 p.m.
- Quiet time: 2 - 4:30 p.m.
- 4:30 - 8:30 p.m.
- 2 visitors per patient.
- No children under 16.
- Visiting hours and policies may vary on specialized units.
- Ask your patient's nurse for this information.
Maternity Unit visiting hours
- Mother's primary support person: 9 a.m. - 10 p.m.
- All others: 10 a.m. - 2 p.m. and 4:30 - 8:30 p.m.
- Quiet time is 2 - 4:30 p.m. for patient rest.
- 2 visitors per patient.
- No children under 16.
- Visiting hours and policies may vary on specialized units.
- Ask your patient's nurse for this information.
Surgical Critical Care Complex visiting hours
- 11 a.m. - 3 p.m.
- 3:30 - 7 p.m.
- 7:30 - 8:30 p.m.
- 2 visitors per patient.
- No children under 16.
Please note that additional modifications
to Christiana Care's visitor policy could occur rapidly and without notice
depending on the situation.
Gift Shops
The Junior Board of
Christiana Care operates the Glass Box and the Window Box on the first
floors of both Christiana and Wilmington hospitals. Profits from both gift shops
benefit Christiana Care programs.
Whether you are looking to buy flowers, balloons, refreshments or reading
materials, or a special gift for the holidays, a birthday or the birth of a new
child, both gift shops have what you are looking for.
Glass Box
Christiana Hospital
302-733-1100
Monday -
Friday 9 a.m. to 7 p.m.
Saturday and Sunday 11 a.m. to 4 p.m.
Window Box
Wilmington Hospital
302-428-2246
Monday
- Friday 9 a.m. to 4 p.m.
Saturday and Sunday 10 a.m. to 3 p.m.
Cafeterias
Wilmington Café (Wilmington
Hospital)
Monday - Friday, 6:30 - 9 a.m.
9 - 11
a.m. (no hot foods)
Closed 10 - 10:30 a.m.
11 a.m. - 1:30 p.m.
1:30
- 5 p.m. (no hot foods)
Closed 2 - 2:30 p.m.
5 - 6:30 p.m.
Saturday & Sunday, 5 - 6:30 p.m.
West End Café (Christiana Hospital)
Monday - Friday, 6:30
- 9 a.m.
9 - 10 a.m. (no hot foods)
10:30 a.m. - 1:30 p.m.
1:30 - 3:30
p.m. (no hot foods)
4 - 7 p.m.
10 p.m. - 2 a.m.
Saturday
& Sunday
6:30 - 9 a.m.
9 - 10 a.m. (no hot foods)
10:30 a.m. - 1:30
p.m.
1:30 - 3:30 p.m. (no hot foods)
4 - 7 p.m.
10 p.m. - 2
a.m.
Coffee Shops
Christiana Campus
Triangle Room (main lobby)
Monday - Friday, 7:30 a.m. - 9
p.m.
Saturday & Sunday, Noon - 7 p.m.
Holidays, closed
Bucks County Coffee Kiosk (main lobby)
Monday - Friday,
6:30 a.m. - 8:3o p.m.
Saturday & Sunday, 7 a.m. - 4 p.m.
eCafé (Center for Heart & Vascular Health)
Monday -
Friday, 6:30 a.m. - 5:30 p.m.
Saturday, Sunday & Holidays, closed
Wilmington Campus
Whirling Top
Monday - Friday, 7:30 a.m. - 4
p.m.
Saturday & Sunday, 7:30 a.m. - 3 p.m.
Holidays, closed
Coffee Kiosk (patient entrance)
Monday & Friday,
7 a.m. - 3 p.m.
Tuesday, Wednesday & Thursday, 7 a.m. - 7
p.m.
Saturday & Sunday, 7:30 a.m. - 3 p.m. (Closed from 10-10:30
a.m.)
Holidays, closed
Preventive Medicine & Rehabilitation
Institute
La Bonne Cuisine
Monday - Friday, 7:30 - 9:30 a.m. and
11:30 a.m. - 1:30 p.m.
Saturday, Sunday & Holidays, closed
Vending
Food vending machines are located in both hospitals, giving visitors
around-the-clock access to hot or cold snacks and beverages. Staff members can
direct visitors to the machines.
Parking
Visitors at Wilmington
Hospital may use the high-rise parking
garage, 24-hours a day, with the first couple of hours free and special rates
thereafter. Off-street parking is available within walking distance. Valet
parking is available at a reasonable fee at both Wilmingtonand Christiana Hospitals
during high volume hours.
Lodging
Find information on Christiana Care's Visitor
Discount Lodging Program, a service for family members and visitors of
patients who need overnight lodging accommodation.
Guidelines
-
It is recommended that in semi-private rooms visiting be limited to three
visitors per patient at one time.
-
Inappropriate practices, such as excessive numbers of visitors, excessive
noise or unattended children, will be addressed with the visitors.
-
Visitors wishing to stay past visiting hours are asked to discuss the
request with the nurse caring for the patient. Christiana Care will keep a
record of these visitors and issue a special pass.
PLEASE NOTE: For the safety
of our patients and staff, only MYLAR (non-latex) balloons are permitted in the
hospital. Thank you for your cooperation.
Visiting Philosophy
Christiana Care recognizes that visits from family members, close friends and
clergy are an important part of your healing process. Our visitation policy
provides a safe environment that promotes patients' physical and emotional
well-being, provides adequate patient rest and allows time for medical therapies
and nursing care.
Visitors are encouraged to communicate directly with the nurse caring for the
patient to discuss visiting arrangements and share information about the
patient. Visitors are asked to respect the nurse's direction in coordinating
visiting times according to each patient's care needs and the needs of the
family.
|
